Privacy Policy

Who We Are

Our website address is: https://helpingprediabetics.com.

POPIA Compliance

This Privacy Policy complies with the Protection of Personal Information Act 4 of 2013 (POPIA). helpingprediabetics.com is the Responsible Party under POPIA for the personal information we collect and process. **Information Officer:** Edgar Barlow Email: info@helpingprediabetics.com Physical Address: 39 Boswewer Street, Louwville, 7380 The Information Officer is responsible for ensuring compliance with POPIA and handling data subject requests related to your personal information.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract location data from images on the website.

Cookies

We use cookies to improve your experience on our website. Cookies are small text files stored on your device that help us understand how you use our site and enable certain functionality.

Types of Cookies We Use:

Essential Cookies (No Consent Required):
These cookies are necessary for the website to function properly and cannot be disabled:

  • Login cookies (last 2 days; screen options last 1 year)
  • Editing cookies when publishing articles (expire after 1 day)
  • Browser acceptance check cookies (temporary)

Non-Essential Cookies (Require Your Consent):
These cookies enhance your experience but are not essential for basic website functionality:

  • Analytics Cookies (Google Analytics): Track how visitors use our website (pages visited, time spent, geographic location at city/country level, device type, referral source). This helps us improve website performance and content. No personally identifiable information is collected.
  • Comment Cookies: If you leave a comment and opt-in, your name, email, and website are saved in cookies for convenience (last 1 year).
  • Affiliate Tracking Cookies: Track referrals from affiliate links (e.g., Amazon Associates) to earn commissions on qualifying purchases. These cookies do not store personal data.
  • Payment Processing Cookies: Enable secure transactions through Sellfy and PayPal. These facilitate subscription management and purchase tracking.
  • Landing Page Cookies (MailerLite): Our opt-in pages are hosted by MailerLite (Lithuania – EU, GDPR-compliant). MailerLite uses strictly necessary cookies to enable form submission functionality and prevent duplicate submissions. These cookies are essential for the opt-in process to work and do not require separate consent under POPIA. By submitting the form, you provide explicit consent to join our email list. See MailerLite’s Privacy Policy: https://www.mailerlite.com/legal/privacy-policy“

Cookie Consent:
When you first visit our website, we will ask for your consent before placing non-essential cookies on your device through our cookie consent banner.

You can manage your cookie preferences at any time by:

  • Adjusting your browser settings to block or delete cookies
  • Withdrawing consent through our cookie preference center
  • Opting out of Google Analytics specifically using the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout

Embedded Content:
Articles may include embedded content (videos, images, articles) from other websites (e.g., YouTube, Twitter). When you interact with embedded content, those websites may collect data about you, use cookies, and track your interaction as if you visited their site directly. We do not control these third-party cookies. Please refer to the privacy policies of those websites.

For more information about cookies and how to manage them, visit: https://www.aboutcookies.org/

Embedded Content

Articles may include embedded content (videos, images, articles, etc.). Embedded content from other websites behaves as if you visited those sites directly, which may collect data, use cookies, and monitor interaction.

Who We Share Your Data With

We share data with:

Analytics Tracking

We use Google Analytics to understand how visitors use our website. Google Analytics collects information such as:

  • Pages visited and time spent on site
  • Geographic location (city/country level, not precise location)
  • Device type and browser used
  • How you found our site (search, social media, direct visit)

Google Analytics uses cookies to track this information. No personally identifiable information is collected through Google Analytics. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

For more information on how Google uses data, visit Google’s Privacy Policy.

Information We Collect

  • Newsletter Subscriptions: When you subscribe through our website or landing pages, we collect your name and email address. This data is stored securely in MailerLite and/or Sellfy.
  • Digital Product Purchases: When you purchase ebooks, courses, or subscribe to premium content through Sellfy, we collect billing information processed securely via PayPal. We do not store credit card information.
  • Subscription Management: For recurring subscriptions (like The Consciousness Current), we maintain subscriber status and billing history through Sellfy to manage your subscription and provide customer support.

Legal Basis for Processing Personal Information

Under POPIA, we process your personal information based on the following legal grounds:

Consent: When you subscribe to our newsletter through our website or landing pages, or when you opt-in to receive marketing communications, you provide explicit consent for us to process your email address and name for these purposes. You may withdraw consent at any time by unsubscribing via the link in our emails or contacting us directly.

Contractual Necessity:When you purchase digital products (ebooks, modules) or subscribe to paid services (The Consciousness Current newsletter), we process your billing information to fulfill the contract and deliver the products/services you purchased.

Legitimate Interest: We use Google Analytics to understand how visitors use our website. This helps us improve user experience and website functionality. We ensure analytics data is anonymized and does not identify you personally. You may opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on.

How Long We Retain Your Data

  • Comments: Comments and metadata are retained indefinitely to auto-approve follow-up comments.
  • Subscriber Data: Newsletter subscriber information is retained until you unsubscribe or request deletion.
  • Purchase Records: Transaction records are retained for tax and legal compliance purposes, typically 7 years.

Your Rights Under POPIA

Under the Protection of Personal Information Act, you have the following rights regarding your personal information:

Right to Access: You can request a copy of the personal information we hold about you. We will provide this in a commonly used electronic format.

Right to Correction: If any personal information we hold about you is inaccurate, incomplete, or out of date, you have the right to request that we correct or update it.

Right to Deletion (Erasure): You can request that we delete your personal information. Please note that we may be required to retain certain information for legal, tax, or compliance purposes (e.g., transaction records must be kept for 7 years as per South African tax law).

Right to Object: You have the right to object to the processing of your personal information for direct marketing purposes at any time. You can unsubscribe from marketing emails using the unsubscribe link in any email or by contacting us.

Right to Data Portability: You can request that we provide your personal information in a structured, commonly used, and machine-readable format, or that we transfer it directly to another service provider where technically feasible.

Right to Restrict Processing: You can request that we restrict the processing of your personal information in certain circumstances, such as while we verify the accuracy of data you’ve disputed.

Right to Lodge a Complaint: If you believe we have violated POPIA or mishandled your personal information, you have the right to lodge a complaint with the South African Information Regulator:

Information Regulator (South Africa): 33 Hoofd Street, Forum III, 3rd Floor Braampark, Braamfontein, Johannesburg P.O Box 31533, Braamfontein, Johannesburg, 2017 Email: inforeg@justice.gov.za Website: https://www.justice.gov.za/inforeg/

How to Exercise Your Rights: To exercise any of these rights, contact our Information Officer at info@helpingprediabetics.com. Please include: – Your full name and email address – The specific right you wish to exercise – Any relevant details to help us locate your information We will respond to your request within a reasonable timeframe as required by POPIA. In most cases, we aim to respond within 30 days.

Subscription Management: – Unsubscribe from newsletters: Click the unsubscribe link in any email – Cancel paid subscriptions: Manage through your Sellfy account or contact info@helpingprediabetics.com – Delete account data: Email info@helpingprediabetics.com with your request

Data Security

We use SSL encryption to protect your data. Sensitive information (e.g., payments, subscriptions) is processed securely through third-party providers including Sellfy and PayPal. We do not store payment card details on our servers.

Health Information Disclaimer

We do not collect or store medical data (e.g., lab results, diagnoses). Content here is for informational purposes only and not medical advice. Always consult with qualified healthcare professionals for medical guidance.

Where Your Data Is Sent

Visitor comments may be checked via automated spam detection services. Subscriber and customer data is processed by our trusted third-party service providers (MailerLite, Sellfy, PayPal) who maintain their own privacy protections.

International Data Transfers

Some of our trusted third-party service providers process personal information outside South Africa. We ensure these providers maintain data protection standards equivalent to or exceeding POPIA requirements:

MailerLite (Lithuania – European Union):
Processes newsletter subscription data. MailerLite is GDPR-compliant and provides adequate data protection safeguards. Privacy Policy: https://www.mailerlite.com/legal/privacy-policy

Google Analytics (United States):
Processes anonymized website usage data. Google maintains Privacy Shield certification and implements appropriate technical and organizational security measures. Privacy Policy: https://policies.google.com/privacy

PayPal (United States):
Processes payment transactions securely. PayPal is PCI-DSS compliant and maintains industry-standard payment security. Privacy Policy: https://www.paypal.com/za/webapps/mpp/ua/privacy-full

Sellfy (Estonia – European Union):
Processes digital product sales and subscription data. Sellfy is GDPR-compliant and provides adequate data protection. Privacy Policy: https://sellfy.com/privacy/

Amazon Associates (United States):
Processes affiliate referral cookies (no personally identifiable information). Privacy Policy: https://www.amazon.com/gp/help/customer/display.html?nodeId=468496

These international transfers are necessary to provide our services (email marketing, payment processing, website analytics, digital product delivery). All providers use encryption, secure servers, and contractual safeguards to protect your information.

Data Breach Notification

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, accidental loss, destruction, or damage. However, no system is completely secure.

In the unlikely event of a data breach that compromises your personal information and poses a risk to your rights and privacy, we will:

  1. Notify the Information Regulator: We will report the breach to the South African Information Regulator within a reasonable timeframe as required by POPIA.
  2. Notify Affected Individuals: If the breach poses a significant risk to you, we will notify you directly via email to the address we have on file. This notification will include:
  • Description of the breach and what information was affected
  • Likely consequences of the breach
  • Measures we have taken or propose to take to address the breach
  • Recommendations for steps you can take to protect yourself
  1. Remedial Action: We will take immediate steps to contain the breach, assess the damage, and implement measures to prevent future incidents.

We maintain regular security audits, use SSL encryption for data transmission, and work only with reputable third-party providers who meet international security standards.

Contact Us

For POPIA-Related Requests (Access, Correction, Deletion, Objections):
Contact our Information Officer: info@helpingprediabetics.com

For General Privacy Questions, Subscription Management, or Other Inquiries:
Email: info@helpingprediabetics.com
Mail:
Edgar Barlow
helpingprediabetics.com
39 Boswewer Street, Louwville, 7380

Updates to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in our practices, services, or legal requirements. We will post any changes on this page with an updated “Last Updated” date.

We encourage you to review this Privacy Policy regularly to stay informed about how we protect your personal information.

Last Updated: 25 January 2026